Privacy Policy
For the purpose of these Privacy Policy, “we”, “our” and “us” shall mean guru at home and “you” and “your” refers to the user or viewer of our Website.
We regard your security. You are encouraged to please peruse the Privacy Policy cautiously. By getting to and utilizing this Website, you consent to the assortment and utilization of your information by us in the way gave in this Privacy Policy.
Prevention of Platform Bypass and Direct Solicitation
To protect the integrity and security of Guru At Home, we may collect, process, and review relevant platform information for the following purposes:
– Preventing Platform Bypass: To detect and prevent attempts by clients or tutors to bypass Guru At Home and arrange or conduct tutoring services directly outside the platform.
– Monitoring of Platform Communications: We may monitor and review communications exchanged including messages, chat conversations, inquiries, booking-related communications, and other communications facilitated through our services, where reasonably necessary to detect direct solicitation, attempts to bypass the platform, fraud, misuse, or violations of our Terms & Conditions. This may include the detection or review of contact details, phone numbers, email addresses, social media handles, website links, payment details, or other information shared for the purpose of arranging tutoring services outside Guru At Home.
– Protection of Platform Interests: Such monitoring and processing may be carried out to protect Guru At Home, its clients, and its tutors from unauthorized arrangements, misuse, fraudulent activities, or attempts to circumvent the platform.
– Enforcement of Terms & Conditions: Information may be reviewed where necessary to investigate suspected violations of Guru At Home’s Terms & Conditions, including direct solicitation or attempts to avoid applicable platform fees or payment processes.
– Action Against Violations: If such activity is identified, Guru At Home may take appropriate action, including cancellation or forfeiture of unused credits, suspension or termination of accounts, cancellation of services, and/or appropriate legal or contractual action against the concerned client and/or tutor.
– No Refund in Such Cases: Where credits or services are cancelled or forfeited as a result of prohibited platform-bypass or direct-solicitation activity, no refund shall be provided, in accordance with the applicable Terms & Conditions.
INFORMATION THAT MIGHT BE COLLECTED FROM YOU
Privacy Policy – Guru at home
We may collect the following personally identifiable information about user :
Name including first and last name, email address, mobile phone number, account details, address and postal code
The name of the Internet domain server through which you access our Website.
The IP address, assigned to the computer which you linked directly to our Site
The content you submit
The date and time you accessed our Site and about the pages you access.
The type of computer and web browser you’re using.
financial information (like account or credit card numbers).
We may collect any of your personal document like aadhar card / driving license / pan card
We may also collect the other information as per our registration process of Tutor/Student.
For what purpose the user data is used?
The filled in client information is used uniquely for the main role for which it was gathered. The client’s very own data is taken care of cautiously and will not be uncovered other than:
a.Fulfilling user’s request for better services
b.Providing information sought by the user
c.Providing latest information on new products and services
d.Seeking feedback on various matters.